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General

Basic level topics about Voxel Link
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    • General
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  • What is Voxel Link, and Why?

    Voxel Link (VL) was designed by a structural engineer, for structural engineers. Doug Fitzpatrick, PE worked for a firm for 21 years, had his own firm for 20 years, then merged with another firm. S...
  • What happens during installation

    Installation & First Launch The installer automatically detects which versions of Revit are installed on your machine and installs the compatible versions of Voxel Link (VL) for you. It places the ...
  • Licensing

    Voxel Link (VL) is set up on a subscription model. There is a per month base charge for having access to the VL modules. VL can be installed and run on any desktop in your office, on any supported ...
  • Understanding the Trialing period

    During the trial period, 100% of the features for Voxel Link (VL) are available. There is no cap on the number of first runs or updates, the number of or size of test models or the number of trial ...
  • Subscription modifications

    Your plan subscription is made of up two main components - the number of users and Voxel Labs add-ons. During the life of your subscription, you may have a need to change either or both of these co...
  • What if I don't like it after subscribing?

    We get it - everything doesn't always work for everyone. Sometimes we find challenges as we get further into the weeds. Sometimes the market drives how we invest in technology. However, if there is...
  • Features

    The following is a list of select features and capabilities of Voxel Link (VL): Section sizes, cambers, studs, reactions, and moment connections (extensions and stubs) are tracked for all beams. I...
  • Best Practices

    These aren't limitations of Voxel Link (VL) per se but are questions we've seen arise during projects that are easier to deal with and know about up front rather than trying to change gears deeper ...
  • Supported RAM/Revit versions

    Revit support includes all versions from 2021 - 2026. Any installed version of RAM is supported. Testing was performed back to version 23.00.01.275. RAM does provide updates and enhancements to the...
  • Additional files

    Voxel Link (VL) creates a couple of VL-specific files in the normal course of operation. Write access to each of these locations is required but typical environment configurations should already ha...
  • Structural Family Files

    Voxel Link (VL) loads all RAM structural steel shape Revit families on the fly. All of the steel shapes available in RAM are available in Revit. VL looks to the default Revit installation folder fo...
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